Patient Inquiries
95%
Alphabase is the first EHR built around conversation. Your patients talk to book, reschedule, and ask questions in English or Spanish on WhatsApp, SMS, Instagram, or Facebook. You talk to Alphabase to run your practice: bookings, billing, follow-ups, the daily numbers.







“We replaced our legacy clinic software in 7 days. Bookings from Instagram and Facebook leads paid back the system cost in the first month. Alphabase isn't software we operate. It's the system that runs the practice.”
Syed Hassan, Clinic Director
Azure Aesthetic & Physio Clinic
Patient Inquiries
95%
Appointment Bookings
3x
Migration to Live
7 days
Average First Response
<4 seconds
Alphabase responds to every patient inquiry in under 4 seconds on SMS, WhatsApp, Instagram DMs, and Facebook Messenger, 24 hours a day, in English or Spanish. Across live Alphabase clinics, that's a 95% reduction in missed leads and a 90% direct-booking conversion rate.
Alphabase reads your live calendar, knows which providers handle which services, and which rooms or equipment each appointment needs, then books the slot. No back-and-forth. No double-booking. The appointment lands in your EHR before your receptionist's first sip of chai.
One system for EHR, scheduling, billing, communications, and marketing. No more copy-paste between four tools. No more reconciling your spreadsheet with your scheduler with the appointment book. One system because we built it as one thing: the EHR, the inbox, the calendar, the books.
One inquiry. One system.
Patient record updated automatically.
Alphabase knows every patient's full history: last visit, last spend, last conversation. It sends timely follow-ups, hygiene recalls, package re-engagement, and seasonal offers in the patient's preferred language. The patients you forgot about, Alphabase remembers.
James K.
Last visit · 4 months ago
Re-engagement opportunity
Send scheduled 6-month follow-up plus maintenance offer.
After each completed appointment, Alphabase asks the right patient for a Google review, follows up politely if they forget, and drafts replies in your clinic's voice. Your reputation keeps building while your team keeps seeing patients.
Today · Reputation
Alphabase gives your clinic always-on capacity for the work that happens before, between, and after appointments, and gives you a direct line to ask it anything about your practice, without opening a screen.
Patients get a helpful reply the moment they talk to you. Alphabase qualifies the inquiry, explains the next step, and books when the patient is ready in English or Spanish.
Services, providers, branches, intake rules, pricing, and escalation paths are tuned to the way your clinic actually operates.
We migrate your data from your current EHR, configure Alphabase around your services, your providers, your protocols, and your clinical policies. Then your medical director signs off before patients ever meet it.
We migrated from legacy software in 7 days. The AI front desk caught hundreds of after-hours inquiries in our first month, and the team finally stopped checking WhatsApp after closing.
Dr. Sana Malik · Owner
Dental Group · multilingual front desk
95%
fewer missed leads across Alphabase clinics

Westlake Aesthetics
Aesthetic & wellness practice
Our Instagram leads used to die overnight. Now Spanish-language consultation inquiries get booked at midnight, and every source is tracked back to the campaign that drove it.
Clinic owner · Aesthetic practice
multi-channel intake
7 days
typical go-live for clinics moving from legacy systems
The difference wasn't another dashboard. It was patients getting answers immediately, in the language they actually used, in seconds, not the next morning.
Practice manager · Specialty wellness clinic
< 4s
average first response time for new inquiries
ONC-certified EHR foundations, HIPAA-aligned controls, and standards-led clinical data from day one.
Our team works with you to migrate your data, services, providers, calendar, pricing, and setup at no additional cost.
As an official Meta Partner, Alphabase connects natively to WhatsApp, Instagram, and Facebook, plus carrier-grade SMS through a 10DLC-registered short code.
Scheduling, intake, charting, payments: all in one system built clinically right, so your clinic grows without the clutter of disconnected tools.
Discover Alphabase EMR →Schedule
LiveCalls, WhatsApp, SMS, Instagram DMs, Facebook Messenger: every channel rolled into a single thread per patient. No more jumping between apps. No more "wait, did we already reply?"
Learn more about communications →All channels
LiveIntegrated marketing tools that fill your books, build patient loyalty, and attract new leads without a separate CRM, email tool, or analytics dashboard.
Learn more about marketing tools →Talk campaigns
Draft readyProjected reply rate: 68%
Most clinics are running on Alphabase within 7 days. We migrate your data from HCloud, E Mareez, InstaCare, Excel, or paper, and you don't lose a record.
The Alphabase interface is in plain language, available in English and Spanish. We train your team in a 90-minute session. Most receptionists are productive on day one.
No. Alphabase drives the operational work of running a practice: booking, intake, charting prep, billing, follow-up, and patient communication. Clinical decisions stay with your clinicians. Any patient conversation that crosses into clinical territory is flagged and routed to the right provider. Your medical director signs off on every routing protocol.
No. Alphabase handles the inquiries, bookings, and follow-ups that used to keep her on the phone all day. She gets her time back for the patients in front of her, and for the work that actually needs a human.
With guardrails. Alphabase doesn't diagnose, doesn't prescribe, doesn't make clinical claims. When a question requires a human, Alphabase routes it to your team with full context: sensitive symptoms, complaints, unusual requests.
Alphabase is an ONC-certified EHR with HIPAA-aligned controls: encryption at rest and in transit, role-based access, full audit trail. Full posture at /security.
Patients reach you on SMS (via your own 10DLC-registered number), WhatsApp Business (as an official Meta Partner), Instagram DMs, and Facebook Messenger. Every channel feeds one inbox, with one record per patient.
English and Spanish are first-class. Patients can write in either. Alphabase replies in the same language they used. Additional languages available on request for clinics with specific patient populations.
Pricing is per-provider, monthly, with a one-time onboarding fee. We'll share exact numbers in your demo. Pricing varies slightly by specialty and integration scope.
Tell us about your clinic. We'll show you what Alphabase looks like with your services, your providers, and a preview of how your patients actually talk, in their actual language. 30 minutes. No slides.
Or just talk to us on WhatsApp →Our own AI front desk is on the other end. You'll be talking to Alphabase before you've even seen the product.
Hi, I want to see Alphabase for my clinic.
Of course. Tell me your specialty and phone number, and I'll book a 30-minute demo with your clinic's services.
Dental clinic. English and Spanish patients.
Perfect. We'll show appointment booking, recalls, billing, and talk follow-up for dental.