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Clinic types

Alphabase is built for the clinicsthat live and die by the calendar.

We're built for US specialty practices where every unanswered text is a missed appointment, and every missed appointment is real money. Here's what that looks like for yours.

For dental practices & DSOs

A patient texts about a chipped tooth at 11 PM.By morning, they're on your calendar.

Dental is appointment-density at its purest. A multi-location practice or DSO running on Alphabase has every patient text handled across all sites, with the AI front desk routing to the right location, the right service, the right provider — and the right insurance posture before the patient even arrives.

What Alphabase does specifically

  • Multi-location routing – patient picks the site, AI books the slot, the record lands in the right chart
  • Hygiene recall automation – six-month and annual recalls handled over text, with insurance benefit reset reminders in December
  • Treatment plan tracking – multi-visit plans (crowns, ortho, implants) with automatic follow-up cadence
  • Insurance verification at intake – eligibility checked before the patient walks in, surprises handled before chairside
  • Pre-visit instructions and post-op care sent in English or Spanish, to the channel the patient actually reads

Alphabase runs dental front-desk workflows across multi-location practices, handling thousands of patient interactions every month.

9:41
A
Dental Group
online

Hi! I chipped my front tooth tonight. Any chance you can fit me in tomorrow?

10:54 PM

Sorry to hear that. Dr. Patel has 11:30 AM at our Westlake office or 4:00 PM at our Cedar Park office tomorrow. Which works better?

10:54 PM✓✓

Cedar Park, 4 PM.

10:55 PM

Booked. Sending the address and a quick intake form — should take 90 seconds. We'll verify your insurance before you arrive.

10:55 PM✓✓
For aesthetics & med spa

The Instagram ad worked.The DM happened. Now what?

Med spas live on social. The leads come from Instagram and TikTok, land in your DMs at 9 PM, and have to be converted from "I'm curious about Botox" to "I'm booked for Friday" — fast, in the patient's language, without breaking the privacy or trust that aesthetic medicine demands.

What Alphabase does specifically

  • Consultation funnel handled end-to-end on Instagram DM, text, and WhatsApp – inquiry, triage, consultation booked, procedure booked
  • Package and series management – Botox cycles, filler touch-ups, laser series, membership programs tracked across visits
  • Privacy posture built for aesthetics – discreet messaging, no procedure names in subject lines, no PHI exposure in marketing tools
  • Marketing source attribution – every patient tagged with the Instagram ad, TikTok video, or referral source that brought them in
  • Membership and loyalty handled in the record – no separate CRM
9:41
A
Aesthetic Clinic
online

Hi, I saw your laser package on Instagram. Is consultation required first?

9:18 PM

Yes — consultation comes first so our provider can check your skin type and confirm the right protocol. We have tomorrow 2 PM or Saturday 11 AM. Which works?

9:18 PM✓✓

Saturday works. Privacy question — is my consult visible to anyone on your team?

9:19 PM

Your record is visible only to your provider and the authorized clinic staff supporting your care. Nothing in our marketing or scheduling tools shows procedure details.

9:19 PM✓✓

Perfect. Book Saturday.

9:20 PM
For hair transplant clinics

A long sales cycle. A high-trust decision.A text inquiry that can't wait until morning.

Hair transplant is one of the highest-trust specialty-care categories in US healthcare – patients spend $8K-$20K out-of-pocket, often comparing three clinics over weeks of conversation before they commit. The patient is researching at midnight. The clinic that answers intelligently wins.

What Alphabase does specifically

  • Consultation-to-procedure funnel managed across weeks or months – no leads lost between the first DM and the deposit
  • Multi-session tracking – FUE/FUT session planning, graft counts, post-op follow-up cadences
  • Remote consult handling – language, time-zone-aware messaging, video consult scheduling for out-of-state patients
  • Pre-op preparation and post-op care delivered by text at exactly the right moment – Day 1, Day 7, Day 14, Month 3, Month 6, Month 12
  • Financing and deposit handling integrated with patient communication
9:41
A
Hair Clinic
online

I'm traveling for work next month. Can I do an online consult before I commit to flying in for the procedure?

12:07 AM

Yes – we can book a video consultation in your time zone. Would tomorrow 8 PM Eastern work, or do you prefer the weekend?

12:07 AM✓✓

Tomorrow 8 PM works. Can you also send the package overviews ahead of the call?

12:08 AM

Booked. I've sent the consult link, prep notes, and a sample package overview to this number and your email. Financing options included.

12:08 AM✓✓
For physical therapy practices

Recovery happens between sessions.That's where most clinics lose patients.

Physical therapy is unique: the clinical work depends on patient adherence between visits. The practices that grow are the ones that stay in contact through the recovery journey — checking in, reminding, encouraging, rescheduling when life gets in the way. Plus the layer US PT can't ignore: insurance authorizations, visit caps, and progress note compliance that doesn't write itself.

What Alphabase does specifically

  • Plan-of-care management – authorized visit tracking, prior-auth renewal alerts before the visit cap hits
  • Attendance management – no-show recovery handled by text, with rebook offered in the same thread
  • Rehab milestone tracking – week 2, week 4, week 8 check-ins tied to the plan of care
  • Between-session adherence – exercise reminders and progress prompts in English or Spanish
  • Outcome reporting prep – FOTO, OPTIMAL, and custom outcome surveys collected over text before the next visit

Today, Alphabase runs multi-specialty workflows across aesthetics and physical therapy practices, handling patient engagement across both specialties with one system.

9:41
A
Physical Therapy Clinic
online

Hi Sarah — you missed your PT session today. No worries. We have Thursday 4 PM or Friday 9 AM open this week. Which works?

5:40 PM✓✓

Thursday 4 PM. Sorry — work ran long.

5:43 PM

Booked Thursday 4 PM. I've also sent your home exercise reminders through Wednesday so you stay on track. See you Thursday.

5:43 PM✓✓

Different specialty? Talk to us.

Alphabase is built specifically for dental, aesthetics & med spa, hair transplant, and physical therapy practices today. We have clinics in deployment across all four specialties.

If you run a specialty practice that's appointment-density-driven, cash-pay or insurance-hybrid, and frustrated with the gap between your marketing and your front desk — there's a strong chance Alphabase fits, even if your specialty isn't listed above.

Tell us about your practice. We'll tell you honestly whether Alphabase is built for you yet — or whether we will be.